At Highrachy, we are passionate about delivering value-driven real estate solutions that make a difference. As a leading 21st-century project-oriented organization, we deliver top-notch processes and solutions that ensure our clients' real estate goals are met consistently.

Our vision is to be globally recognised as the access point for real opportunities within the African Real Estate industry. Our mission is to provide convenient access to value driven real estate opportunities with keen focus on quality, comfort and value for money.

We are seeking brilliant and passionate individuals who share our values and want to make a difference in the world. Join us and be a part of a team that is committed to excellence, innovation, and making a positive impact in the world of real estate.

We are looking for a Strategy Officer to help keep Highrachy running smoothly behind the scenes. In this role, you will manage our daily operations, streamline systems, lead teams, and make sure everything we do is efficient, compliant, and aligned with company goals.

This is a hands-on leadership role that blends strategy and execution. You will work closely with our management team and other departments to ensure our operations stay strong and continue to scale as the company grows.

Duties and Responsibilities

• Develop and implement operational strategies that support the company’s goals.
• Identify opportunities to improve efficiency, profitability, and overall performance.
• Create and maintain clear operational policies, procedures, and best practices.
• Ensure compliance with regulatory and industry standards.
• Conduct periodic audits to monitor performance and minimize risks.
• Manage budgets, control costs, and oversee financial forecasts.
• Implement smart cost-saving measures without compromising quality.
• Develop strategies that improve asset value and maximize return on investment.
• Ensure all facilities meet health, safety, and environmental standards.
• Set clear goals and key performance indicators (KPIs) for your team.
• Introduce technology tools that make operations more efficient and data-driven.
• Use property management software to guide decisions and track performance.
• Act as a key link between internal teams, clients, investors, and partners.
• Build positive relationships with regulators, vendors, and service providers.
• Prepare and execute contingency plans to handle operational disruptions.
• Address and resolve tenant or property-related issues quickly and professionally.
• Monitor data and use insights to guide decision-making and improve performance.
• Lead initiatives that promote continuous improvement and operational excellence.

Required:

• Bachelor’s degree in Business Administration, Operations Management, Real Estate, or a related field.
• At least 3 years of experience in operations or facilities management, preferably in real estate or property development.
• Proven leadership and people management skills.
• Solid understanding of budgeting, financial planning, and compliance management.
• Experience using real estate or CRM software.
• Strong analytical, organizational, and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Integrity, accountability, and great attention to detail.

Preferred:

• Master’s degree or professional certification in Operations, Project Management, or Facilities Management.
• Experience managing multiple properties or mixed-use portfolios.
• Knowledge of health, safety, and environmental compliance.
• Familiarity with technology-based tools for analytics and operational tracking.